Chapter 19 - Outsourcing In The 21st Century

Outsourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to
perform them in-house

full content here: http://hazmi-bizit.blogspot.com/p/chapter-19_24.html

Chapter 15 - Creating Collaborative Partnership

Organizations create and use teams,
partnerships and alliances to undertake new initiatives,
address both minor and major problems, capitalize
on significant opportunities.

Organizations create teams, partnerships and alliances both internally with employees
and externally with other organizations.




full content here: http://hazmi-bizit.blogspot.com/p/chapter-15.html

Chapter 14 - E-Business

The internet is a powerful channel that presents new
opportunities for organization to:

   -  Touch customers 
   -  Enrich products and services with 

      information
   -  Reduce costs



full content here: http://hazmi-bizit.blogspot.com/p/chapter-14.html

Chapter 12 - Integrating The Organization From End to End (ERP)

It serves as the organization’s backbone
in providing fundamental decision making
support. It enables people in different
business areas to communicate.
ERP system helps an organization to obtain 
operational efficiency, lower costs, improve 
supplier and customer relations, and increase
revenues and market share.

full content here: http://hazmi-bizit.blogspot.com/p/chapter-12.html

Chapter 11 - Building A Customer-Centric Organization; Customer Relationship Management

CRM is a business philosophy based on the premise
that those organizations that understand
the needs of individual customers
are best positioned to achieve sustainable
competitive advantage in the future.

      A customer strategy starts with
understanding who the company's customers
are and how the company can meet strategic
goals.


full content here: http://hazmi-bizit.blogspot.com/p/chapter-11.html

Chapter 10 - Extending The Organization; Supply Chain Management

Consists of all parties involved directly
or indirectly. In procurement of a product
or raw material

+ Involves the management of information
flows between and among stages in a
supply chain to maximize total supply chain
effectiveness and profitability


full content here: http://hazmi-bizit.blogspot.com/p/chapter-10.html

Chapter 9 - Enabling The Organizations; Decision Making

Employees must be able to obtain and analyze to many different levels, formats and granularity of organizational information to make decision.
      Successfully collecting, compiling, sorting and analyzing information can provide tremendous insight into how an organization is performing.

full content here: http://hazmi-bizit.blogspot.com/p/chapter-9.html

Chapter 7 - Storing Organizational Information

       Information is everywhere in an organization and stored in databases.

Database maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouses).





full content here: http://hazmi-bizit.blogspot.com/p/chapter-7.html

Chapter 6 - Valuing Organization Information

    Information is everywhere in an organization. Employees
must be able to obtain and analyze the many different
levels, formats and granularity of organizational information
to make decisions. Successfully collecting, compiling, sorting
and analyzing information can provide tremendous insight
into how an organization is performing.

full content here: http://hazmi-bizit.blogspot.com/p/chapter-6.html

Chapter 5 - Organizational Structure That Support Strategic Initiatives

Organizational employees must work closely together to develop strategic initiatives that create competitive advantages.

           Ethics and security are two fundamental building blocks that organizations must base their businesses upon.



full content here: http://hazmi-bizit.blogspot.com/p/chapter-5.html

Chapter 4 - Measuring Information Technology’s Success

Performance metrics fall into the nebulous area of business intelligence that is neither technology, nor business centered, but requires input 
from both IT and business professionals.

full content here: http://hazmi-bizit.blogspot.com/p/chapter-4.html